SUPPORT & CONTACT

How can we
help you?

Whether you need technical help, have a billing question, or want to discuss a custom deployment, you will always talk to a real person. We do not use AI for support.

Community Discord

Fastest Response

Our Discord is the central hub for support, announcements, and community chat. Open a ticket and a human staff member will help you, not an AI bot.

  • Human-only support (no AI chat)
  • Average response time < 15 mins
  • Direct access to founders
  • Community guides & resources
Join Discord Server

Email Support

Standard Response

Prefer email? No problem. Send us a message and a human on our team will reply within 24 hours. We do not route tickets through AI.

  • Real people, not AI
  • Billing & account inquiries
  • Custom enterprise quotes
  • Abuse & legal matters
support@litenode.net

Looking for quick answers?

Check out our documentation for setup guides, panel tutorials, and common troubleshooting steps.

View Documentation